Thousands impacted in SMS road toll scam
Learn about recent SMS toll road scams that have impacted thousands of drivers.
The FBI has issued an alert about a new SMS scam, known as "smishing," that targets road toll users. The agency has received over 2,000 complaints about text messages claiming unpaid tolls in at least three states.
The scam texts typically claim the recipient owes money for unpaid tolls and threatens a late fee if not paid promptly. The messages include a link to a fake website that impersonates the state's toll service.
Smishing is a form of phishing that uses text messages to trick people into downloading malware, sharing sensitive information, or sending money to cybercriminals. The term combines "SMS" and "phishing."
If you receive such a text, the FBI advises:
- File a complaint with the FBI's Internet Crime Complaint Center.
- Don't click the link in the text.
- Check your toll account on the legitimate toll service website.
- Contact the toll service's official customer service.
- Delete the smishing texts.
For those who may have clicked the link or provided information, the FBI recommends taking steps to secure personal information and financial accounts, and to dispute any unfamiliar charges.
The FBI warns that this scam may be moving from state to state, highlighting the need for ongoing vigilance against evolving cyber threats.